Tips for headache-free holiday standby travel.
It’s the winter holiday season and current booking forecasts indicate high flight loads right across our network. As our airport colleagues are busy assisting our revenue customers, they may be unable to help you purchase ZED electronic tickets or to suggest alternate routes on other airlines. Don't be caught waiting for days—be prepared!
Here are a few tips:
- Download the ACLife app on your mobile device, if you haven’t done so already.
- Purchase your backup ZED tickets before your trip.
- Consider using your GoAC discounted privileges and fly confirmed.
- Check in on the web, on the AC mobile app or at the kiosks where available.
- Consider checking in your carry-on bag.
Our airport colleagues and our revenue customers will appreciate it and it’ll make it easier for you when you board. If you haven’t had the opportunity to check in your carry-on bag, please volunteer to gate-check it when volunteers are being solicited.
Fast fact: If you’ve already checked in for a flight, you can offload yourself on aircanada.com or Air Canada's mobile app by simply going back to the web or the app and check in. You’ll be immediately prompted with an option to cancel your check-in. This will enable our agents to focus on assisting our customers booked on the flight.
(Source: AC Daily November 10, 2018)
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